Shipping Policy

Get Back Inc. can ship any item to any destination in the world safely and expeditiously (with the item being fully insured, if/when required). All of our packages are professionally packed on site by a Get Back Inc. employee, all of whom are specially trained in packing large / heavy furniture items, as well as delicate / precious antique items. Fees for shipping vary depending on the weight and size of the item being shipped, as well as the mode in which it is carried. We ship domestically and internationally with either freight, white glove or generally, FedEx. Ultimately, the final choice for shipping will be determined by the size of the item, the destination, and the client’s preference. If your shipment is local to the New England area, or if your purchase requires a custom installation, then, we may be able to provide you with our custom “White Glove” level of customer service (a delivery option that is only available and provided upon request). Whereas, one of Get Back Inc.’s Professionals (our own fleet of Drivers, all of whom are fully-insured and licensed) will do the delivery service for you. If needed, the product can be brought on-premise and placed, with Get Back Inc’s own team of professionals, to ensure delivery without damage to the product or property.

Note that Get Back Inc. can ship with any of the major carriers, Fed-Ex, UPS and USPS, as well as with any of the smaller-scale, local / regional carriers. Get Back Inc. can also contract insured private carriers (when required). If you have a preferred carrier, or preferable / special shipping requirements, then you must contact us directly, (860)-485-7441 or info@getbackinc.com, prior to confirming your purchase. Alternative shipping options, such as special freight and overnight shipping (for smaller items), are available for an additional charge. If you require special delivery, please contact us directly (860)-485-7441 or info@getbackinc.com. Many items from our online collections will fall under our “General Shipping Costs”; which means, IF the item being shipped is less than 1,000lbs, shipped somewhere within the continental US, and can be packed on a standard shipping palette, then, the cost for shipping the item is often, approximately $500.00. Smaller, lighter items often cost much less for shipping, if shipped within the continental US.